Terms & Conditions

Effective Date: January 2025
Company Name – Beyond A Creative Group Ltd
Beyond Creative – wearebeyondcreative.co.uk

1. Acceptance of Terms

By engaging Beyond Creative’s services—including making a payment, requesting work, or approving an invoice—the Client automatically agrees to these Terms & Conditions. These terms are made available prior to engagement, and non-signature does not exempt the Client from compliance.

If the Client does not accept these Terms, they must not use Beyond Creative’s services.

2. Services Offered

Beyond Creative provides the following services:

Brand Design & Identity
Website Design & Development
Marketing & Social Media Design
IT Systems & Digital Solutions

Custom services may be offered upon request.

3. Service Agreements & Payment Terms

Clients can engage Beyond Creative under three agreement types:

3.1 Fly By Agreement (One-Off Services – No Commitment)

Work is charged on a pro forma (pre-payment) basis or DUE (due upon receipt) terms as stated on the invoice.
No work will commence until full payment is received.
Additional revisions or changes outside the agreed scope will be charged separately.

3.2 StayCation Agreement (Monthly Subscription Plan)

Payment is structured as follows:
- 50% upfront before work begins.
- 25% at the end of each month (EOM).
- Final 25% settlement upon agreement closure.
Failure to make payments may result in service suspension.
Additional services outside the agreement will be charged under Fly By Agreement terms.

3.3 Pack Agreement (Multi-Service Subscription with Discounts)

Follows the StayCation payment model.
A 10% discount applies to the lowest-priced agreement within the Pack.
If a service is removed, the discount is recalculated accordingly.
Non-payment may result in the suspension of all services within the Pack Agreement.

4. Late Payments & Fees

A £40 late payment fee (per UK Late Payment of Commercial Debts Act 1998) applies.
Interest of 8% plus the Bank of England base rate is charged on overdue payments.
Services may be paused or terminated if payments are not received on time.

5. Revisions & Additional Work

Revisions are limited to the agreed scope. Additional revisions will be charged separately.
If project requirements change mid-service, additional charges will apply.

6. Project Timelines & Client Responsibilities

Estimated completion dates depend on timely client feedback and approvals.
Delays caused by the Client may impact delivery schedules.

7. Intellectual Property Rights

The Client only gains full rights to the final work upon full payment.
Beyond Creative retains ownership of all working files, drafts, and raw assets unless otherwise agreed.
Unpaid work remains the property of Beyond Creative and cannot be used by the Client.

8. Cancellations & Refunds

Fly By Agreement: Non-refundable once work has commenced.
StayCation & Pack Agreements:
- Require 30 days’ written notice for cancellation.
- Payments made are non-refundable, and outstanding balances must be settled before termination.
Beyond Creative reserves the right to terminate services immediately if the Client breaches these Terms.

9. Limitation of Liability

Beyond Creative is not liable for indirect losses, including lost profits, data loss, or reputational damage.
While every effort is made to deliver high-quality work, the Client is responsible for reviewing and approving deliverables before final use.

10. Confidentiality

Both parties agree to keep confidential any business or project-related information.
Beyond Creative may showcase completed work in its portfolio unless confidentiality is explicitly requested.

11. International & EU-Specific Terms

Payments for international Clients must be made in GBP (£) unless otherwise agreed.
EU Clients: VAT may apply; a valid VAT number may allow for a reverse charge mechanism.
UK law governs this agreement regardless of the Client’s location.

12. Dispute Resolution & Legal Jurisdiction

Disputes should first be resolved amicably.
If legal action is required, this agreement falls under the jurisdiction of England & Wales.

13. Changes to Terms

Beyond Creative reserves the right to update these Terms & Conditions. Any changes will be communicated via the website or direct email.

14. Client Acknowledgment & Automatic Agreement

By engaging Beyond Creative, making a payment, or requesting work, the Client/Partner automatically agrees to these Terms & Conditions unless previous agreed to an alternative T&C’s set out under the agreed works and arrangements.

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