FAQs

At Beyond Creative, we are more than just a design agency, we are a strategic creative partner. Dedicated to elevating brands through thoughtful, impactful, and high-quality design. Below is a comprehensive list of frequently asked questions to help both new and existing partners understand how we work, what we offer, and how we can support your business.

About Beyond Creative

Beyond Creative is a branding and design agency specializing in document design, brand identity, and creative strategy. We work with businesses to craft professional, compelling, and cohesive branding solutions that enhance their market presence.

We work with businesses across multiple industries, including corporate services, construction, real estate, finance, healthcare, education, and more. Our flexible approach allows us to tailor solutions to any sector.

  • We focus on strategic, purpose-driven design that aligns with your business goals.
  • We partner with clients rather than just providing one-off services.
  • We specialize in branding and document design, ensuring your brand maintains a consistent and professional image across all materials.
  • We offer a blend of creative expertise and business understanding, ensuring designs are not just visually appealing but also functional and effective.

We are based in the UK, but we work with clients globally. Our remote-first approach allows us to collaborate effectively with businesses in different locations.

Beyond Creative is for businesses that:

  • Need high-quality branding, design, or document templates to enhance professionalism.
  • Want to build a stronger, more cohesive brand identity.
  • Require affordable yet premium design services without hiring an in-house team.
  • Value a collaborative, strategic approach to design.

Services & Offerings

The services we provide:

  • Document Design & Templates – Custom branded templates, reports, proposals, presentations, and more.
  • Branding & Visual Identity – Logos, brand guidelines, and full identity systems.
  • Creative Strategy & Consultation – Brand audits, marketing collateral, and creative direction.
  • Social Media & Digital Design – Custom assets for social media, websites, and digital campaigns.

Yes, all of our services are customized to align with your brand and business needs. We do not use generic templates—every design is tailored specifically for you.

Absolutely! Whether you need a refresh or a complete overhaul, we can refine and modernize your brand materials while maintaining consistency.

Yes, we provide retainer-based design support for businesses that require continuous creative assistance. This is ideal for companies that need regular branding, marketing, or document design.

Yes, we offer full rebranding services, including logo design, color palettes, typography selection, brand guidelines, and strategic brand positioning.

Working with Beyond Creative

  1. Discovery & Consultation – We discuss your needs, goals, and vision.
  2. Concept Development – We create initial concepts based on your brand strategy.
  3. Design & Refinement – We collaborate with you to finalize the best design.
  4. Delivery & Implementation – Final assets are delivered, ready to use.

Timelines vary depending on the project’s complexity. General estimates:

  • Brand identity design: 2–4 weeks
  • Document design: 5–10 business days
  • Social media assets: 3–7 business days

We always discuss realistic timelines before starting a project.

We offer rush services for an additional fee, subject to availability. Let us know your deadline, and we’ll do our best to accommodate.

Yes, all projects include a set number of revisions (usually 2–3 rounds). Additional revisions may incur extra charges.

We use email, WhatsApp, Discord or Microsoft Teams for clear communication. We ensure regular updates and collaboration throughout the process.

Pricing & Payment

Our pricing varies based on the project scope. We offer:

  • Fixed pricing for standard services (e.g., branded document templates, logo design).
  • Custom quotes for tailored solutions.
  • Retainer packages for ongoing support.

Yes! We offer custom retainer packages and discounted pricing for ongoing design work. Contact us for details.

We accept bank transfers. Payment details are provided upon invoicing.

Yes, we typically require a percentage to be paid upfront for new projects. The remaining balance is due upon project completion.

Due to the nature of creative work, we do not offer refunds once design work has commenced. However, we will work with you to ensure you are satisfied with the final outcome.

Branding & Document Design

A well-designed document:

✔ Enhances professionalism and credibility

✔ Improves readability and engagement

✔ Strengthens brand identity and consistency

✔ Saves time with branded templates that ensure a cohesive look

We design:

  • Proposals & reports
  • Whitepapers & case studies
  • Social media graphics
  • Business presentations
  • Invoices & letterheads
  • Any other branded materials your business needs

Yes! If you have existing brand guidelines, we will ensure all designs align perfectly with your established brand identity.

Additional Questions

Yes! We work with businesses worldwide and can adjust to different time zones. At present our portfolio is UK based, however we will speak will all prospecting clients and will work with anyone in the world, should you choose Beyond. 

Of course! Contact us, and we’ll provide a portfolio of past projects relating to your needs.

Yes, if needed, we can provide a short tutorial or guidelines on how to use and edit your templates effectively.

Simply contact us via our website, and we’ll arrange a discovery call to discuss your needs and next steps.

Need More Information?

We’re happy to answer any additional questions! Reach out to us at:

We look forward to partnering with you and taking your brand beyond expectations